Forum Problems Installing LAMS: Authoring opens a blank page?


 
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1: Authoring opens a blank page?
03/13/11 03:43 PM
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Hi,

We are having a problem getting LAMS to work on our CentOS server.
We can browse to ourdomain.com/lams and see the lams logon page. We can logon fine, the problem is when we click on the Authoring tab, it simply opens a blank window. It seems as if a java component isn't loading properly or a url within a config is wrong, however we can't find any issues with either.

Any suggestions would be very helpfull.
Thanks!

Posted by Lachlan Hockings

2: Re: Authoring opens a blank page?
In response to 1 03/13/11 07:19 PM
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Hi Lachlan,

This is because you need to set up your Server URL setting to the domain + /lams/ that your server is using.

So, login into LAMS as sysadmin, go to the sysadmin menu, then "Edit configuration settings" and search for the "Server URL". Change the value to your domain: http://outdomain/lams/ and save.

That should fix you.

Thanks,

Ernie

Posted by Ernie Ghiglione

3: Re: Re: Authoring opens a blank page?
In response to 2 03/13/11 09:25 PM
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Thanks Ernie,

We worked it out this morning, it was a server url issue.
We tried it set to 10.x.x.x:8080/lams/

It would show the full interface fine, but when clicking on Authoring, open a blank page.

The reason being, is that we were accessing it via
http://ourdomain/lams instead of http://10.x.x.x/lams

Which meant that internaly it could work fine but external access wouldn't work.

We tried setting the server url to http://ourdomain:8080/lams/ and it would revert back to the text only interface.

The fix was to remove the port 8080 part, and just set the server url to http://ourdomain/lams/

After that it all worked great, authoring loaded fine and we had working external access.

Thanks for your quick assistance.

Posted by Lachlan Hockings

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