Forum LAMS Lounge Forum: Re: Login problem

We'll need a bit more detail before we can help you much with this one.

Step 1: The passwords are encrypted, so you can't go into the database and check them, and there is no back door to get into LAMS without a password. You at least need the sysadmin password.

Can I suggest that you start by uninstalling LAMS and install it again, and be very careful about the password you enter. Make sure you haven't got the caps lock key on, etc.

Don't confuse the sysadmin password with the MySQL user's password. The password you need is the one on the Configure LAMS screen.

Then try logging in again.

Step 2: If it still doesn't work after the re-install, we need you to attach your logs. That will allow us to look for any errors that might occur while you are logging in.

Go to the LAMS directory (normally c:/lams) and find jboss-4.0.2\server\default\deploy\log, and zip up the following files:

* server.log
* hibernatelams.log and maybe hibernatelams.log.(some number)
* lams.log and maybe lams.log.(some number)
* localhost_access_log.(today's date).log

Why maybe lams.log.(some number) and hibernatelams.log.(some number)? If these logs get very long, then they start another log file and make the old one .1, .2, etc. You may or may not have a lams.log.1, lams.log.2, etc. I suspect that you won't have them, but you might.

Fiona

Posted by Fiona Malikoff